Transfers & Booking Requests
Need to book an airport transfer, hourly hire or simply want more information? Fill out the form below and we will be in contact to discuss your quote request.
Please note: all bookings are not confirmed until you have heard from us.
Request a quote or book your transfers below:
- Bookings are subject to availability & only booked once you have received confirmation from our office.
- Provide more than 4 hours notice of cancellations to avoid fees.
- Cancellation fees are charged at the discretion of Caprice Cars.
- Deposit may be required at confirmation of booking to secure your timeslot.
- Smoking & drinking are strictly prohibited inside all our vehicles.
- For any lost property requests. Please call our office asap to arrange a time for the item(s) to be collected at a mutually agreed location. Please note, there may be a charge applied to return the item(s) and proof of identification may be requested.
- Caprice Cars strictly follows the laws and guidelines for SA roads.
- Amendments to bookings must be made via email. Any changes are subject to availability.
- All minors under the age of 11 must be accompanied by a responsible adult (unless previously agreed to).
- All minors must be suitably fitted and restrained into their seats before departing in any Caprice Cars service.
- Sanitation fees apply for any internal damages caused during your booking.
- We request that only water be consumed inside our vehicles.
- Quotes prices are inclusive of GST.
- Click the link to see the full version of our T&C’s
Our Service FAQs
Where will my driver meet me at Adelaide Airport?
For any domestic flights, our driver will wait for you at the bottom of the escalators holding a name sign with your details.
For international flights, your driver will meet you on the ground floor at the international arrivals gate.
How early do I need to be at the airport to catch my flight?
If you’re travelling domestic you need to be there a minimum of 1.5 - 2 hours before your flight is due to depart.
For international flights, it would be 3 hours before your flight is due to depart
What happens if my flight gets delayed or cancelled?
As we track all incoming flights, we will be aware of your situation and you can be assured one of our reliable drivers will be there waiting for you. Should we need to rebook your driver we will text your new drivers details to the mobile number provided at the time of booking. Should you have any concerns, please call our office +61 418 112 999.
How many passengers do your vans hold?
Our luxury vans hold between 7 - 8 passengers depending on the model. Please note this configuration means there is no boot space available (hand luggage only, which can be kept in your lap).
Alternatively, we can transport 5 x passengers with luggage or organise a trailer or larger vehicle. Please contact us if you are concerned or want to know your best option.
I have a large amount of luggage and/or oversized items, do you transport these?
Yes we can, please make an enquiry via our Booking form or alternatively call our office +61 418 112 999 to discuss your specific needs.
We have a larger group arriving at Adelaide Airport – can you cater for us and do we need to book?
As part of our general fleet, we can accommodate up to 8 x pax per van with hand luggage. Should you be bringing suitcases, we will need to arrange a trailer (at your cost) if there are more than 5 passengers. Alternatively, we can offer a larger vehicle for you.
Should you need a larger vehicle, we are unable to assist you with this.
If you have any questions, feel free to make an enquiry via our Booking form or alternatively call our office +61 418 112 999 to discuss your specific needs.
As we travel regularly, can we set up an account with you?
We are happy to set up monthly accounts for clients that travel frequently.
We'd like to do a day tour - can we choose our own stops?
Yes of course, the day is all about you!
Simply let us know which locations you'd like to visit and we'll work with you to make sure we don't lose any pointless travel time - giving you more time to spend at your chosen stops.
For an 8 hour tour, we suggest 2 x stops before lunch, then your lunch destination and another 2 stops after to ensure you're not feeling rushed. Of course if we have any time up our sleeve we can always do another stop on the way back.
For groups of 6 or more, it is recommended we book at each location to ensure we are not turned away.
I’m needing to arrange a driver interstate – can you help?
Yes of course, simply ask our office for any interstate recommendations you may need.
How do I go about retrieving items I’ve left behind in your car?
If you’ve left something behind in one of our vehicles, please call our office on +61 418 112 999 as soon as possible to organise a mutual time and location to collect your goods. Should we need to arrange a driver to drop this back to you, we will charge you a full fare to do so.
Please note proof of identification may be requested before handing the item(s) over.
Note: Caprice Cars (or any of our drivers) will not be held liable in the event we are unable to retrieve and return your goods. Our drivers do a quick spot check to ensure items aren't left in the vehicle(s) but the responsibility of the item(s) belong to the individual that brought them into the car and not the driver and/or Caprice Cars.
What are your cancellation fees?
Should you need to cancel a car service:
- If we receive less than 2 hours notice – 100% of fare cost will be charged
- More than 2 but less than 4 hours notice - 50% of the total fee charged
- If our driver is on their way to collect you - 100% of the total fee charged
Should you need to cancel a tour or hourly hire booking:
- Less than 8 hours notice $200 charge
- More than 8 but less than 24 hours notice $150 charge
- More than 24 hours notice no charge
Deposits that have been made are all non refundable, although they can be applied to any future bookings regardless of booking type.
These fees will be charged at our discretion.
Do you charge wait times?
We allow a 10 min grace period from the agreed pick up time then you will be
charged as follows:
- $1.00 per minute up to 1 hour
- $1.50 per minute from 1 – 1.5 hours
- $2.00 per minute from 1.5 hours to 2 hours
- $3.00 per minute from 2 hours onwards
- For any bookings after midnight the wait charge automatically reverts to $2.50 per minute after the 10 minute grace period irrespective of how long the wait time is, unless previously agreed or discussed with our office.
Are you qualified to transport children and/or vulnerable adults?
As part of our qualifications you can be assured each of our drivers are insured, accredited and have current police clearances enabling them to transport those that are most vulnerable.
I have young children to transport, do you have clean booster seats available?
We have the following options available:
- Baby capsules (up to 6 months)
- Forward-facing seats (6 months – 4 years old),
- Booster seats (4 – 7-year-olds)
Please note the ages are only approximate and dependant on the child’s size and weight may mean we need to use the restraint for the next age group.
All child restraints comply with the Australian & New Zealand Standards. Please click on the following link for the regulations we must abide by here in South Australia to ensure we are compliant:
Can you accomodate wheelchairs and walking frames?
Yes we can providable they are collapsable.
What are your Covid-19 cleaning practices & check in requirements?
We are a quality tourism accredited business and comply with the COVID-19 cleaning practise requirements. Hand sanitiser is supplied in all our vehicles for your convenience and as an added safety measure interiors and regularly touched surfaces are wiped clean with disinfectant wipes after each group of passengers.
We also have COVID QR Code check ins available in each vehicle for you to scan and to ensure we all comply with the Government requirements as well as for all our safety.
Where can I go to review your services?
We would love to hear if you’ve had a pleasant experience with Caprice Cars.
As members of the Chauffeur Vehicle Association, we are eligible to win annually either “Chauffeur company of the Year” or alternatively “Chauffeur of the Year” if you would be prepared to vote for us for either/both category please email firstname.lastname@example.org with your nomination.
How can I pass on some feedback regarding your services?
Should you have any feedback, suggestions or were disappointed with any of our services, we would love to hear from you. Please email email@example.com or if you’d prefer to express your concerns over the phone, give our office a call on +61 418 112 999.
Your feedback is essential and encouraged to ensure we can improve on our services.
Why Choose Us?
We pride ourselves on customer satisfaction. The reviews from our valued past customers speak volumes about the kind of high quality service you’ll receive with us. See the words of our kind Facebook followers here, and you’ll understand why we have a perfect 5 star rating.
Having used Caprice Cars for my transport needs for over ten years, I have no hesitation in recommending their services to anyone that is looking for a professional chauffer service. The team at Caprice Cars will look after you – whether you’re needing a regular chauffeur service, airport transfers or transporting your most precious cargo – your family – to that special occasion. My experience tells me that you can count on Caprice Cars to be there on time, each and every time, to be courteous and friendly and to be flexible in customising a service to meet your specific needs. Indeed, Caprice has become part of our family!
We had a fantastic time on our day trip to the Barossa with Jeff in his beautiful van. The car was spotlessly clean, cool and comfortable on a 42 degree day, we barely noticed the heat! With the help of Jeff and his lovely wife Ilona we planned our girls day out to 4 beautiful wineries and a great hotel for lunch. Jeff was extremely helpful, even becoming our official group photographer and keeping us well hydrated with plenty of cold water. He was friendly, professional and very knowledgeable about the Barossa area. I would definitely recommend their services to others. We are already thinking of booking another wine tour later in the year. Thanks so much Jeff and Ilona
The service was incredible I hired them for our 1 year wedding anniversary to go to the Lane winery. The driver was professional and the car was immaculate, he even took the time when we arrived to take some photos of us. I would highly recommend their services.
Jeff was our driver for a ladies day in McLaren Vale and I honestly couldn’t recommend him enough. He was professional yet personable, instantly making sure we were all comfortable on our day out. The service from Ilona in arranging the booking was also great, with the booking made simple. Thank you for a great day – I would highly recommend Caprice Cars!
Amanda Davey King
Fantabulous day in the Barossa with old school buddies and Jeff. Amazing he was. Very considerate and really helpful to us all….and terribly patient . We even made him have lunch with us.
Very professional and very personable. Would highly recommend him and Caprice Cars Chauffeured Vehicles to everyone. Thanks Jeff (aka Daryl) we will see you again.